Easy returns or exchanges within 7 days of delivery
COD AVAILABLE
Pay conveniently when your order arrives
FREQUENTLY ASKED QUESTIONS
What is your Return/Exchange policy?
We offer a 7-days return/exchange window from the date of delivery. Items must be unworn, unwashed, with original tags attached, and in their original packaging. Refer to our Exchanges, Returns And Refunds Policy for more info.
Do you offer refunds?
Yes, we offer refunds through the original mode of payment, bank transfer, or store credit.
How do I request a return/exchange?
Visit our Initiate Return/Exchange page to initiate your return/exchange request within 7 days of receiving your order.
How long does delivery take?
Orders are dispatched within 24 hours of being placed. Delivery typically takes 3–10 business days depending on your location.
How do I track my order?
You'll receive a tracking link via SMS or email once your order is dispatched. Use it to follow your shipment in real time.
Is Cash on Delivery available?
Yes! We offer Cash on Delivery (COD) across India via our CASH ON DELIVERY shipping option. Simply select it at checkout — no prepayment needed.
Are there any extra charges for COD?
A small COD handling fee of ₹79 may apply and will be clearly shown at checkout before you confirm your order.
How do I contact OVERSTITCH?
Reach us through any of the following:
Use the chat widget on our website for quick help
Email us at care.overstitch@gmail.com
We typically respond within 24 hours on business days.
